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Eligibility and Cost

UNM Counseling Assistance and Referral services are available to all benefits-eligible University of New Mexico staff and faculty members, their spouses or domestic partners and UNM retirees. The program provides a confidential and accessible setting in which employees can freely discuss concerns that are affecting their personal life or job performance.

Services provided by the CARS staff are free to all benefits-eligible faculty and staff, and there is no billing generated. You are also allowed work time to attend CARS appointments. The services are a benefit provided to you as an employee of the University of New Mexico.

If you are in doubt about whether you are eligible for services, please call us and we will assist you with determining if you are eligible for our services.

Please refer to Administrative Policies and Procedures Policy (APPM) # 3750 for more information.

Community Referrals

Fees and expenses incurred as a result of community referrals are the responsibility of the staff or faculty member. Insurance may be used when applicable. If community services are not covered by the members insurance or free of charge, the CARS clinician will try to help minimize the cost by making referrals to the most cost effective agency or individual.


CARS is a free and confidential service for all benefits-eligible UNM faculty and staff.

Weekdays 8 AM to Noon, 1-5 PM

Physical Address
1800 Mesa Vista Road NE
Albuquerque, New Mexico 87106

Mailing Address
MSC02 1770
1 University of New Mexico
Albuquerque, NM 87131-001

Phone: (505) 272-6868 (TTY)
Fax: (505) 272-6880
Email: (No confidential information, please)

Google Map and directions